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Setup your subdomain (www) as a CNAME pointing to live.webdadi.net (check to see if there is a CNAME record already setup for the subdomain www and if there is, edit the existing record to point to live.webdadi.net rather than creating a new one)
If you have a subdomain for commercial, agricultural, and/or international, additionally set these up as a CNAME pointing to live.webdadi.net. Remember to edit any existing subdomains rather than create new ones (if you are not using a commercial, agricultural, or international subdomain, please ignore step 2 and move to step 3)
If you want to use your root domain (the non www. version of your website) :
Pleaseplease also setup as a CNAME pointing to live.webdadi.net
Once you have made these changes, please email helpdesk@webdadi.com to inform us that you wish to use your root domain and confirm your root domain URL. There is a final step we need to take to set this up our end. In addition, please submit the following online form so we can setup your root domain on our system (your root domain will not work unless you have filled out this form)
If your DNS provider doesn’t allow this, please read through our FAQs below (if you are not using your root domain, please ignore this step and move to step 4)
Ensure you have no A records setup for any root domain or subdomain (therefore www, commercial, agricultural and international subdomains should not have any A records setup). If there is an A record for @ (your root domain) that says PARKED, this record entry is ok and you can leave it, but if the A @ record instead has an IP address assigned to it not PARKED, you must delete it.
We recommend where possible to update your TTL settings to be 5 minutes or as frequent as possible. This setting outlines how quickly your changes take effect
FAQs
When should I make these changes?
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