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A guide to seeing how you can check if your properties have been sent to the property portals and what to do if not.

If you use VIA to upload your properties to the property portals, you can check whether the property has been successfully sent to or removed from, the portal(s).

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  • Click the CRM or Property Editor Tab

  • Select Property

  • Search for the property that you'd like to check using the search options

  • Double click the property from the list view, or right click and select edit

  • Click the Exports quick link heading at the top. In this section, you will see a list of the property portals we're exporting in Real Time for you. These will be one of, or a combination of, Rightmove, Zoopla and On The Market. You will also see the date/time of the last successful export (or unsuccessful attempt) and a confirmation of the status in the Result section:

    • Updated Property - means the property was successfully sent to the portal(s)

    • If the Result does not say "Updated Property" it will instead tell you the error which has caused the property not to export. This is likely to be because the property is missing data, such as a full postcode, or features. If you don't understand the error message, you can contact the Webdadi Helpdesk

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