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How to change the owner of a contact

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Applicant/property matching & sending property alerts emails

Within VIA there are you can match properties to applicants or applicant to properties.

There are also two options for sending property alerts.

  • Automated property alerts will automatically send alerts to your applicants whenever a new property is added that suits their criteria. This feature will need to be turned on, it is not activated by default, so if you’d like to utilise this feature, please speak to your Account Manager

  • Manual property alerts will allow to perform property/applicant matches and send the relevant results to your contacts

The following articles run through the details of both of these options

Applicant/property matching in VIA and manually sending email property alerts to the relevant matches

Automated Property Alerts

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