A guide to seeing how you can check if your properties have been sent to the property portals and what to do if not.
If you use VIA to upload your properties to the property portals, you can check whether the property has been successfully sent to or removed from, the portal(s).
If a property has not been sent to, or removed from a portal correctly, you can also see what caused the error so you can correct it.
To check if a property has successfully exported
Click the CRM or Property Editor Tab
Select Select Property
Search for the property that you'd like to check using the search options
Double click the property from the list view, or right click and select edit
Click the Exports quick link heading at the top. In this section, you will see a list of the property portals we're exporting in Real Time for you. These will be one of, or a combination of, Rightmove, Zoopla and , On The Market and Boomin'. You will also see the date/time of the last successful export (or unsuccessful attempt) and a confirmation of the status in the Result section:
Updated Property - means the property was successfully sent to the portal(s)
If the Result does not say Updated Property it will instead tell you the error which has caused the property not to export. This is likely to be because the property is missing data, such as a full postcode, or features. If you don't understand the error message, you can contact the Webdadi Helpdesk
Common mistakes that will prevent the property from being exported correctly:
The full full Postcode of of the property has not been entered
A blank feature containing no text has been added to the the Main Features section section
The Exclude Exclude from portals box box is ticked in the Marketing Options Section
The Status The Status of the property has not been set to For Sale or To Let
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