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Once you have searched for a contact or contacts, you can select multiple contactsrecords

  • Hold control (Ctrl) and click the box next to the contacts name to select multiple contacts individually

  • Hold Shift, click the box next to a contact, then click another contact to select all contacts in between those two contacts

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Edit - Click to go into the contact record and edit the key details

Match Property - click Click to see all properties which match their criteria (property matching, only available for contacts marked as an Applicant)

Send - Allows you to send Property Alert Emails, SMS, or email Newsletter. Please refer to the relevant guides for more details on how to send these alerts

Applicant/property matching in VIA and manually sending email property alerts to the relevant matches

Add Appointment - Allows you to add a calendar appointment to your diary where this contact is automatically an attendee

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Archive - Archive the contact record (effectively putting them into cold storage where they can be reactivated at a later date)

Delete - permanently Permanently delete the contact record

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