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If your third party hasn’t received training on how to use VIA, we strongly recommend they receive some in order to maximise what they can achieve. This can either be given by your VIA Support users, or by us if you’d prefer.

Full explanations of how to edit each element is outlined in detail in this article, but a quick guide to what can be edited is specified below:

What can be edited/customised in VIA?

  • Add alt tags to images

  • Allocate H1, H2, H3 and H4 headers

  • Customise Window Titles and Meta Descriptions

  • Add new blogs articles, including adding links and call to actions to your blog articles

  • Edit website page URLs

  • Editing the Menu structure and subsequently the sitemap

  • Editing the Footer structure and content

  • Create and build brand new website pages

  • Add 301 redirects

  • Social media posting and linking (requires Social Media Manager)

Adding Alt tags to images

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If you notice no information is present in the page fields, it’s likely the page was built using items. VIA is a website building software. Items are modules that can be added to a page to allow you to build more complicated page designs. You can learn more about items and building more complicated pages in the guides below:

Pages, items & links; what they are and how you can use them to build/edit your website

Creating a new website page (advanced)

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In addition, you should also setup a 301 redirect to ensure any old Google listing or bookmarked reference to the old page is automatically forwarded to the new version. Here is a guide to setting up 301 redirects

301 Redirects; what they are, what they do, and how to set one up

Editing the website menu and footer

The following guide outlines how the menu/footer works and a provides comprehensive guide to editing/restructuring it

Creating/editing your website menu using the Links tab

How to add a page to your menu or footer

Creating and building brand new pages

The following guides outlines how to build both simple and more complicated pages

Creating a new website page (simple)

Creating a new website page (advanced)

How to add a page to your menu or footer

301 Redirects

Please read the following guide to understand how to setup or edit 301 redirects

301 Redirects; what they are, what they do, and how to set one up