...
Login to VIA
Go to the Plugins tab
Select the Property tab
Search for the property or properties you wish to generate a document for by using the search criteria at the top of the page. To select multiple properties, click and hold ctrl and select all the properties you'd like
Right click, and select MailMerge
Select and click the appropriate document you'd like to generate from the list
This will trigger your browser to download a Microsoft Word document and a Microsoft CSV File. A pop up may appear asking permission to download multiple document. Make sure you click yes to allow both documents to be downloaded. Both should appear in the bottom of your browser window. If not, it will be stored in the Downloads section of File Explorer on your computer. Open the newly downloaded Word file
Depending on your security settings, you may need to select Enable Editing and Enable Content on the two pop-up windows which appear within Word (failure to do this will not enable your document to be generated)
Open your newly downloaded Word Document
Click the VIA MailMerge icon
Your newly generated document(s) will appear. Simply save the document to a convenient location
...