Editing a contact record (such as an applicant, vendor, landlord, contractor, solicitor, developer etc)
Login to VIA
Go to CRM > Contacts
Use the search bar to search for the contact using their email address, phone number, name, or company. they work for. Click the Advanced button to reveal more criteria to narrow down your search. Once you have entered the relevant information, click Search
Double click the contact from the list view to edit them, or right click the contact and select Edit
Go to the relevant field you wish to edit and enter the information
Click Save