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How to add a new user to your VIA software. PLEASE NOTE: If you are a Lead Manager or CRM Edition software user, please take note of the additional setups which are required to add a user to your software in the text article below to ensure they have the appropriate level of access for your business

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To add a new user to VIA

  • Login to VIA

  • In the left-hand menu, select Users > Manage

  • Click the Add button

  • Fill in the Email Address, First Name, Last Name, Branch and Role (what level of access you want them to have in VIA) fields

  • Once you are happy, click Save

  • Once you press save, an email will be sent to your new user with a link for them to click to access VIA.

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