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You can find out who your nominated support users are by logging into VIA and viewing the Support tile.

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. In the left hand menu go the Users tab then select Manage. Click the Search button to view all users. Your support users will have a tick in the Support column.

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Who are support users and what can they do?

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Most of our website packages include a training session with the website build. It's important those people attending the original session pass on their knowledge to new members of staff.

Related Articles:

Welcome to VIA Website Edition; an introduction to the basics of using your VIA software to edit your website