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VIA allows you to control who has access to your software and fully manage your account, including deleting and revoking users access

Adding a new user to VIA

User rights in VIA - what access should I give my staff?

https://webdadi.atlassian.net/wiki/spaces/PKB/pages/802947080/Deleting+or+Suspending+a+User+s+access+to+VIA

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Changing a property listing from a sales to a lettings property, or from a lettings to a sales listing

Property chain management; how to add the details of properties above & below your property to see a complete property chain

SEO Hints & tips; why entering your property address correctly in your CRM is so important to your website's performance

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Editing a contact record (such as an applicant, vendor, landlord, contractor, solicitor, developer etc)

Searching for contacts; how to generate call lists or contact reports

Previewing contacts, selecting multiple contacts and actioning tasks

Generating a list of applicants, vendors or landlords by registration, review or last contacted date

Generating a list of recently registered applicants from the contacts tab

Generating a list of vendors from the contacts tab or the property tab

Generating a list of landlords from the contacts tab or the property tab

How to change the owner of a contact

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Applicant/property matching in VIA and manually sending email property alerts to the relevant matches

Automated Property Alerts

6) Creating letters & documents

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How to create email newsletter mailing lists

8) The Training & Support Centre

To view our full catalogue of guides and videos, head to the Training & Support centre in VIA. Simply login and click the blue Training & Support button on the left hand side. You can use the keyword search to look for further guides and videos.