Remarketing an old property listing

You may have an old property listing in VIA which has previously been sold/let and subsequently archived. This property may come back on the market some months or years later and you want to remarket it.

By simply unarchiving the property, you can relist it, but the property will still have it’s original property id which might mean it is treated as an old listing by some property portals.

To ensure the property is treated as a new listing, we recommend you copy the original listing. This will effectively copy every element of the property, but give it a new property id meaning the portals will see the listing as brand new.

To copy a property:

  • Login to VIA

  • Go to the top tab labelled CRM or Property Editor > Property

  • Search for the relevant property you want to change using the search filters then click search

  • Find the property from the list, right click, then select Copy from the menu

  • A new pop up will appear. Select from the drop down box whether you want this copy of the property to be a sales or lettings listing, then click the copy button

  • You will now have created a copy of your property as either a sales/or lettings listing. You will remain on the tab you first opened, so if you want to view the new property you've created, you will need to change the search filters and retrigger the search.

    • All of the basic information about the property, including the media, will have been copied into the new version

    • Only valuations, viewings, offers and messages information won't be copied across (this won't be relevant to the new listing)

    • By default, any copied properties will be hidden from the website and the status will be blank. You should edit this status to For Sale/To Let and untick the hide from website box when you are ready to list the property

    • The price will remain the same as on the original listing, so you'll need to edit the price relevant to the new listing