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Customising the property alert email template - How to change the contact details within the email

Customising the property alert email template - How to change the contact details within the email

This article covers how to customise the Property Email template for both automated and manually triggered property alerts when a singular property is sent within the email. See below for instructions on how to apply this setting to your website, and the result of different values.

(Email sent from via to email a property match to a contact).

An example image of the email can be seen at the bottom of this article. The area customised by this feature is the text to the right of the company logo, titled Would you like more information?

Instructions For Users

Instructions for users to set config options

  1. In the left hand menu, go to Settings > Configuration > Website >Property > Emails

  2. Input a numeric value from the key below that correlates with the intended options into the Property Contact Option field

Please Note: Current options include the following

Value [Blank] = Standard functionality. If the property has an agent associated with it, the phone number and email address of that agent is output. If there is no agent associated with the property, the contact information of the office that the property is assigned to is output.

Value [1] = A link to the homepage of your website is output with the text Visit Our Website and if the property has an internal code this is output as a reference for the property below this link.

Value [2] = A mailto link to send an email to the office to which the property is assigned is generated with the text Contact (Your Company Name) and if the property has an internal code this is output as a reference for the property below this link.

Property Match Email Example

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